Start with what each person is actually offering
Two quotations for the same project can cover very different work. One may include materials, delivery and finishing; another may cover labour only. The headline price cannot tell you which offer is more complete.
Write down the outcome you want and check whether each proposal covers the same scope. Ask questions where something is unclear rather than filling in the gaps yourself.
Check the important details
Before comparing totals, make sure you understand the assumptions behind each quotation.
- Scope: Which activities and deliverables are included?
- Materials: Who supplies them, and what specifications or quantities are assumed?
- Timing: When could work begin, and how long is it expected to take?
- Exclusions: What will cost extra or require another supplier?
- Payment: What milestones or conditions are being proposed?
- Changes: How will additional work or unexpected costs be agreed?
Separate claims from supporting evidence
A photograph of a finished project can be useful, but it does not by itself establish who performed the work or whether the previous customer was satisfied. A reference is useful, too, but a supplied contact is not the same as an independently checked reference.
Ask what each piece of information actually supports. Be clear about what remains unconfirmed before making an important decision.
Record what you decide
Once you've chosen a provider, keep a clear record of the agreed scope, price, timing, exclusions and any later changes. A quotation should not be mistaken for a completed agreement, and you may need appropriate professional advice for higher-value or regulated work.
Ratidza is being developed to help customers invite providers, receive structured proposals and examine supporting evidence. It does not guarantee a contractor's performance or replace independent professional advice.